GCSI 2023 SURVEY

General Archives - Ghana Customer Service Index

Ghana scores 66% in 2021 Customer Service Index

January 28, 2022
Ghana CSI

The Ghana Customer Service Index (GCSI) has ranked companies in customer service across all industries..

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Customer Service Index increases by 3.3% for 2020

January 23, 2021
Ghana CSI

Yvonne Ohui Maccarthy, president, Institute of Customer Service Professionals (ICSP) has said Customer Service Index..

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The WAACSP 2021 Induction is a must-attend for Customer Service Professionals

January 20, 2021
Ghana CSI

The West Africa Association of Customer Service Professionals [WAACSP], the umbrella body of Service Professionals..

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Ghanaian businesses don’t understand Customer Service – ICSP

October 11, 2020
Ghana CSI

Head of the Institute of Customer Service Professionals (ICSP), Yvonne Ohui Maccarthy, has said most..

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